How much does it cost?
It depends on the service and the property, so every engagement starts with a written quote
in US dollars. The first 15-minute call is free, and nothing is charged until you accept a quote.
How do I pay, and is it secure?
After you accept a quote, we send you a secure payment link from Stripe, our payment
processor. You pay by credit or debit card on Stripe's own page. Stripe is certified to the
highest level of the card industry's security standard (PCI DSS Level 1), and your card
details never reach us.
What will appear on my card statement?
The charge appears under the name NOVOTRACT.
Can I cancel or get a refund?
Yes. For example, a call cancelled at least 24 hours ahead is refunded in full, and a
property review cancelled before we start work is refunded in full. The full rules are in our
Refund and Cancellation Policy.
How is the service delivered?
Entirely remotely: by video call, phone and email, with written reports sent by email. Nothing
is shipped. The timing for each service is on this page and in your quote.
Are you a real estate agent or a broker?
No. We do not list, sell or broker property, we do not represent you in a transaction, and we
do not negotiate on your behalf. We give you information and guidance so that you, your
agent if you have one, your title company and your attorney can make better decisions.
Where do you work?
We help with property anywhere in the United States. All of our work is done remotely, using
public records and the information you share with us.
Who is behind NovoTract Consulting?
NovoTract Consulting is a service of NovoTract Holdings LLC, a Wyoming limited liability
company. We work for you, and we will never advise you on a property that we or a related
company own or are trying to buy without telling you in writing first.